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COVID-19 Special Note:  

With COVID-19, most carriers worldwide are experiencing severe delays as airlines have dramatically decreased the number of flights. Some shipments, especially international ones (non US and Canada) may take much longer than expected to arrive with infrequent tracking updates. It's a rapidly changing situation and we apologize in advance for any unexpected shipping delays. Our understanding is that postal carriers are doing their best in these difficult times to ensure packages get delivered as quickly as possible. Thank you very much for your patience and understanding in these unprecedented times.


For commonly asked questions, check out the our Support page.


If you have any other questions or concerns, we're happy to help you! We'd love to hear from you!


The best way to reach us is to fill out the form below or send us an email at and we will get back to you as soon as possible! We usually respond within 2 business days.